Refund and Returns Policy

At ALWAYS PROFITABLE LLC, we strive to ensure your complete satisfaction with your purchase. If you need to return or request a refund, please review our policy below to understand our procedures and conditions.

1. Eligibility for Returns

• Timeframe: You may return most items within 30 days of receipt for a full refund. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
• Non-Returnable Items: Certain items are non-returnable, including but not limited to custom or made-to-order products, clearance items, and products marked as non-returnable at the time of purchase.

2. Initiating a Return

To initiate a return:

1. Contact Us: Reach out to our customer service team at (209) 718-3694 or via email at austen21@alwaysprofitablellc.com to request a return authorization. Please include your order number and reason for the return.
2. Return Instructions: Our team will provide you with detailed instructions on how to return the item, including any necessary return labels or forms.

3. Return Shipping

• Cost: Return shipping costs are generally the responsibility of the customer, unless the return is due to an error on our part (e.g., damaged or incorrect items). In such cases, we will provide a prepaid return label.
• Packaging: Please pack the item securely in its original packaging to avoid damage during transit.

4. Refund Process

• Processing Time: Once we receive your returned item, we will inspect it and process your refund. The refund will be issued to the original payment method within 7-10 business days.
• Partial Refunds: If an item is returned in less than perfect condition, we may issue a partial refund based on the condition of the item.

5. Exchanges

• Policy: We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the replacement.

6. Damaged or Incorrect Items

• Inspection: If you receive a damaged or incorrect item, please contact us within 7 days of delivery to report the issue. Provide photos of the damage or incorrect item to help us resolve the issue quickly.
• Resolution: We will arrange for a replacement or refund, including any return shipping costs, as applicable.

7. Order Cancellations

• Before Shipping: You may cancel an order before it has been shipped by contacting us as soon as possible. If the order has already been processed, we may not be able to cancel it.
• After Shipping: If you wish to cancel an order after it has been shipped, you will need to return the item according to our return policy.

8. Contact Us

For any questions or concerns regarding returns or refunds, please contact our customer service team:

ALWAYS PROFITABLE LLC
Address: 3402 Veradale Ave, Orlando, FL 32806
Phone: (209) 718-3694
Email: austen21@alwaysprofitablellc.com