Delivery Policy

At ALWAYS PROFITABLE LLC, we are committed to delivering your furniture purchases in a timely and efficient manner. Please review our delivery policy to understand our procedures and conditions.

1. Delivery Areas

• Service Areas: We deliver to locations within the United States. For delivery outside of our standard service area, please contact us to inquire about availability and additional charges.
• International Delivery: Currently, we do not offer international shipping.

2. Delivery Timeframes

• Processing Time: Orders are typically processed within 1-2 business days. Custom or special-order items may require additional processing time.
• Shipping Time: Delivery times vary based on your location and the type of furniture ordered. Standard delivery usually takes between 5-10 business days. Expedited shipping options may be available upon request.
• Estimated Delivery Date: We will provide an estimated delivery date at the time of purchase. Please note that this is an estimate and actual delivery times may vary.

3. Shipping Costs

• Standard Shipping: Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed at checkout before you confirm your purchase.
• Free Shipping: Occasionally, we may offer promotions for free shipping on certain items or orders. Please check our website for details on current promotions.

4. Delivery Methods

• In-Home Delivery: For large furniture items, we offer in-home delivery services. Our delivery team will deliver the items to the room of your choice and may assist with basic assembly if required.
• Curbside Delivery: In some cases, deliveries may be made to the curbside or your front door, depending on the size of the item and delivery location. Our delivery team will notify you of the delivery method.

5. Scheduling Delivery

• Delivery Appointment: Once your order is ready for delivery, our team will contact you to schedule a delivery appointment. Please provide a valid phone number to ensure smooth communication.
• Rescheduling: If you need to reschedule your delivery appointment, please contact us as soon as possible. We will do our best to accommodate your request.

6. Delivery Inspections

• Inspection at Delivery: Upon receiving your delivery, please inspect the items for any damage or defects. If you notice any issues, document them with photos and contact our customer service team immediately.
• Damage Claims: Claims for damaged or defective items must be reported within 7 days of delivery. Please provide detailed information and photos to assist us in resolving the issue.

7. Delivery Restrictions

• Access and Restrictions: Ensure that the delivery area has adequate access for our delivery team. If there are any restrictions such as narrow hallways, stairs, or gates, please inform us in advance to avoid delays.
• Failed Deliveries: If a delivery attempt fails due to incorrect address information or lack of access, additional charges may apply for rescheduling or re-delivery.

8. Order Tracking

• Tracking Information: Once your order has shipped, we will provide you with tracking information so you can monitor the status of your delivery.

9. Contact Us

For any questions or concerns regarding delivery, or to inquire about our delivery services, please contact us:

ALWAYS PROFITABLE LLC
Address: 3402 Veradale Ave, Orlando, FL 32806
Phone: (209) 718-3694
Email: austen21@alwaysprofitablellc.com